At Stella’s Home, we believe that conversation and connection make everything better. Whether you have a question, a suggestion, a story to share, or just want to say hello, we’re here and we’re listening.
Get In Touch
The best way to reach us is through email. We read every message that comes our way and do our best to respond as quickly as possible.
Email: contact[@]stellashome.com
When you email us, please feel free to be as detailed as you’d like. The more information you share, the better we can help you. Whether you’re stuck on a DIY project, need advice on a home challenge, or want to share feedback about our content, we want to hear about it.
Our Location
Stella’s Home is based in Jacksonville, Florida, where our founder Stella Jones lives and creates content.
Mailing Address:
Stella Jones
9760 Lem Turner Rd
Jacksonville, Florida 32208
United States
Please note that we operate primarily online. While we’re happy to receive correspondence at our mailing address, email is the fastest way to get a response.
What to Expect When You Contact Us
We understand that when you reach out, you’re often looking for help or answers. We take that seriously and strive to respond to all emails within 48 to 72 hours during business days.
During particularly busy periods or holidays, response times may be slightly longer, but rest assured that your message hasn’t been forgotten. We read and consider every email we receive.
When you contact us, you’re communicating directly with our small, dedicated team. We don’t use automated responses or generic templates. Every reply is personalized and written with care.
Questions We Love to Answer
We welcome all kinds of questions and messages. Here are some examples of topics we’re especially happy to help with:
Home Improvement Questions: Stuck on a project? Not sure which approach to take? We’re here to offer guidance based on our experience and expertise.
Content Requests: Have a topic you’d like us to cover? We’re always looking for new ideas and love hearing what our readers want to learn about.
Product Inquiries: Questions about products we’ve mentioned or reviewed? We’re happy to provide additional information or clarification.
DIY Troubleshooting: Tried one of our DIY projects and hit a snag? Reach out and we’ll help you problem-solve.
Feedback: We genuinely appreciate both positive feedback and constructive criticism. Your insights help us improve and grow.
Collaboration Ideas: Interested in working together? We’re open to hearing about partnership opportunities that align with our values and serve our community.
Sharing Your Story
One of the most rewarding parts of running Stella’s Home is hearing from readers who’ve tackled projects, transformed spaces, or found inspiration through our content.
If you’ve completed a project inspired by our site, we’d love to see it. Feel free to send photos and descriptions of what you’ve created. Your success stories inspire us and motivate other readers.
We occasionally feature reader stories and projects on our website and social media. If you’d like to share your work, let us know in your email, and we’ll discuss the details.
Media and Press Inquiries
For media inquiries, interview requests, or press-related questions, please email us at contact[@]stellashome.com with “Media Inquiry” in the subject line.
Please provide details about your publication, outlet, or platform, along with your specific request or questions. We’ll review all media inquiries and respond to those that align with our mission and values.
Partnership and Collaboration Opportunities
We’re selective about partnerships and collaborations because we want to ensure that everything we promote or participate in serves our readers’ best interests.
If you’re interested in exploring a partnership, please email us with the following information:
A brief description of your company or brand, the nature of the collaboration you’re proposing, how you believe this partnership would benefit our readers, and any relevant examples of previous collaborations or work.
We review all partnership proposals carefully. Please understand that we may not be able to respond to every inquiry, but we do read them all.
Technical Issues
If you’re experiencing technical difficulties with our website, we want to know about it. Please email us with a description of the issue, including what browser you’re using, what device you’re on, and what you were trying to do when the problem occurred.
Screenshots are incredibly helpful if you can provide them. The more details you share, the better we can identify and fix the problem.
Before You Email
To help us assist you more effectively, here are a few tips:
Be Specific: The more details you provide, the better we can help. Instead of “I have a decorating question,” try “I’m trying to choose paint colors for a north-facing bedroom and need advice.”
Check Our Archives: Many common questions are already answered in our existing articles. A quick search of our site might give you the information you need immediately.
Include Relevant Details: If you’re asking about a specific project or product, include any relevant information like room dimensions, budget constraints, or timeline considerations.
Be Patient: We’re a small team and we do our best to respond thoughtfully to every email. Quality takes time, and we’d rather give you a helpful response than a rushed one.
What We Can’t Help With
While we love hearing from our readers, there are some things we’re not equipped to handle:
We cannot provide professional advice for complex structural, electrical, or plumbing issues that require licensed professionals. We’re not able to offer interior design services or create custom design plans for individual homes. We don’t provide real-time emergency assistance or immediate responses to urgent home problems.
For serious home repairs or major renovations, we always recommend consulting with licensed, insured professionals in your area.
Social Media
While email is our primary contact method, you can also connect with us on social media platforms. We share additional content, quick tips, and behind-the-scenes glimpses of what we’re working on.
However, please note that for detailed questions or important matters, email is always the best choice. Social media messages can sometimes get lost or delayed.
Your Privacy Matters
When you contact us, your privacy is important to us. We never share your email address or personal information with third parties. Any correspondence you send is treated as confidential.
If we’d like to share something you’ve sent us, such as a project photo or testimonial, we’ll always ask your permission first.
Feedback Makes Us Better
Your feedback helps shape the future of Stella’s Home. If you have suggestions for how we can improve our content, website, or community, we genuinely want to hear them.
Constructive criticism is valuable to us. We’re always learning and growing, and your perspective helps us serve you better.
Thank You
Thank you for taking the time to reach out. Every email, every question, and every story you share reminds us why we do this work.
We created Stella’s Home to build a community of people who care about creating beautiful, comfortable homes. You’re an essential part of that community, and we’re grateful for your engagement.
Whether you’re reaching out with a quick question or a detailed inquiry, know that your message matters to us. We look forward to hearing from you.
Email us at: contact[@]stellashome.com
We’ll talk soon!